Last updated: April 2026
Who We Are
ILM Pet Sitting is a professional pet sitting service based in Wilmington, NC, serving Wilmington, Brunswick County, and Pender County. Our website address is https://ilmpetsitting.com. You can reach us at amanda@ilmpetsitting.com.
What Information We Collect
When you use our website or book a service, we may collect the following information:
- Your name, email address, phone number, and home address — collected through our booking form to schedule and confirm appointments
- Pet information — including your pet’s name, species, and any relevant care notes you provide
- Payment information — processed securely through Stripe; we do not store your credit card details on our servers
- County — to confirm you are within our service area
- Communications — if you contact us by email, we retain that correspondence
We also automatically collect certain technical data when you visit our site, including your IP address, browser type, and pages visited, through cookies and analytics tools.
How We Use Your Information
We use the information you provide to:
- Schedule and confirm your pet sitting appointments
- Send you booking confirmations and appointment reminders
- Process payments for services rendered
- Follow up with you regarding your appointments or inquiries
- Improve our website and services
We do not sell your personal information to third parties. Ever.
Google Analytics and Advertising
Our website uses Google Analytics and Google Ads to understand how visitors find and use our site. These tools may collect anonymized data about your visit, including pages viewed and time spent on the site. Google may use this data to show you relevant ads on other websites.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-Out Browser Add-on.
Cookies
Our website uses cookies — small text files stored on your device — to help the site function properly and to support our analytics tools. These cookies do not identify you personally.
By continuing to use our website, you consent to the use of cookies in accordance with this policy.
Payment Processing
All payments are processed through Stripe, a secure third-party payment processor. ILM Pet Sitting does not store or have access to your full credit card details. For more information on how Stripe handles your data, please visit stripe.com/privacy.
Client Management Software
We manage client and pet information through Time to Pet, a secure third-party platform designed specifically for pet care professionals. Information stored in Time to Pet may include your contact details, pet profiles, veterinary information, and care instructions you provide. Time to Pet maintains its own security and privacy standards. For more information, please visit timetopet.com/privacy.
How Long We Retain Your Data
We retain booking records and customer information for as long as necessary to provide our services and meet any legal obligations. If you would like your data removed, please contact us at amanda@ilmpetsitting.com and we will honor your request promptly.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request that we correct or delete your personal data
- Opt out of marketing communications at any time
To exercise any of these rights, simply email us at amanda@ilmpetsitting.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.
Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We encourage you to check back periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please reach out — we are happy to help.
Amanda ILM Pet Sitting amanda@ilmpetsitting.com https://ilmpetsitting.com